Tag Archives: services

Podcast – Increase Your Value Through Customer Perception in Professional Services

Posted on February 24, 2009 by Mark Orton

Increase customer perceived value by managing expectations, making services visible, and following up.

Increase Your Value through Customer Perception in Professional Services [ 12:41 ] Play Now | Play in Popup | Download (1113)
This podcast is 12 minutes 41 seconds long. A text version is available here

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Posted on January 24, 2008 by Mark Orton

Business Coaching In the past four years I have come to focus my consulting almost exclusively on business coaching. This is giving me opportunities to work with owners and managers of startup and small businesses. I am really enjoying this … Continue reading →

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