Posts Tagged ‘problems’
Start Up Entrepreneur
Start up entrepreneurs face problems that are fairly specific to starting a business. My Startup Background I have started a number of small businesses and, in fact, operate two right now. One of my earlier companies, a software company, was successfully sold. I know many of the problems entrepreneurs face and where to [...]
Great Questions about Business Coaching?
My coach yelled and screamed at me in high school, do I need that? Is business coaching touchy feely - therapeutic stuff? You don't know anything about my business. I have been at this for xx years, how can you help me? How long before I see results? Do I need to meet with you every week? Am I signing up for a long contract? This must [...]
Unhappy Prospects and Customers – a gold mine
A client told me a story today that illustrates a principle that every business owner or manager needs to embrace and act on. Unhappy prospects or customers are an opportunity to display your real value and win a fan for life. Here is the story from the owner of a start up yoga studio in New York City. A neighborhood person began to [...]
Business Coaching – what to expect
So, what should I expect during a business coaching session? A coaching session always starts with whatever is most pressing for you at the moment. "What's going on today?" We will explore these problems or opportunities. Lots of questions will be asked to work towards a complete understanding of what is at hand. After all, the most [...]
Managers – Don’t Answer That Question!
The miraculous practice of not answering subordinates’ questions. A counter-intuitive strategy for high performance, yours and theirs. The podcast is 6 minutes 34 seconds long.
Getting the Right Things Done – the manager’s focus
Peter Drucker wrote a charming little book in 1967, The Effective Executive: The Definitive Guide to Getting Things Done. I have now read it numerous times and each revisit rewards me. Just this morning I was speaking with a manager about efforts to refocus a business on new services and the difficulty of dragging along the old, tried-and-true [...]
Managers: Don’t Answer That Question! – part two
In the previous posting, I wrote about how managers are chronically undermining whatever formal delegation systems are in place and enabling dependency all around them. One of the reasons managers answer so many questions from their staff and others in the company is that they fear that if they don't, then really important issues and [...]
Meetings – First – Don’t Have Them
Second in a series on meetings: No matter where you are in the food chain, meetings are critical to success as a manager. It is important to know how to initiate, lead, and participate in meetings. This series of Management Notes on meetings addresses some basic concepts and skills. First things first - most meetings should not take [...]
