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Category Archives: Integrity
A Silent Client Is Not Necessarily a Happy Client
Are You Holding Silent Clients in Contempt? Do you think that a client who patiently waits for you to get work done for them without complaining is a happy client? In a world with lots of squeaky wheels and more demands than … Continue reading
Delegation (Outsourcing) and Keeping a Focus on Strategy and Results
Delegation and outsourcing share many management requirements. And they illustrate the overlap between the personal and organization spheres. Both benefit from a more nuanced use of the general management maxim, “Build on Your Strengths”. Both require a substantial understanding of what needs to be done, how it should be done, the results required, and the needed timelines. And, finally, both require ongoing management involvement to assure that those responsible for the tasks or functions, whether individuals or vendors, succeed. Continue reading
Podcast – Three Counter-Intuitive Steps to Becoming a More Effective Manager
Be a More Effective Manager – stop answering those questions, seize your time, and it’s your fault
Posted in Change Management, Integrity, Operations, People, Podcasts, Productivity, Strength
Tagged Coaching, culture, delegation, Drucker, effective manager, employee, fear, human resources, management skills, participation, People, performance, personnel, pruning, responsibility, results, strategies, Time, time management, training
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Three Counter-Intuitive Steps to Becoming a More Effective Manager
Become a More Effective Manager – Three Counter-Intuitive Steps In the world of planning and strategy, there is a truism that too much planning, too much detail, too much analysis, leads to inaction, to a loss of opportunity. Along the … Continue reading
Posted in Change Management, Integrity, Operations, People, Productivity, Strength
Tagged Coaching, culture, delegation, Drucker, effective manager, employee, fear, human resources, management skills, participation, People, performance, personnel, pruning, responsibility, results, strategies, Time, time management, training
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Learning To Be Effective – comments on Kelley’s How To Be a Star At Work
Learning to be an effective manager is almost entirely a self-guided learning enterprise. Almost no business schools even approach the topic despite the hundreds of courses they offer on almost every functional aspect of management[[1]] No Significant Differences between Stars … Continue reading
Posted in Book Reviews, Change Management, Integrity, People, Productivity, Strength
Tagged bell labs, business problems, business schools, collective efforts, effective manager, henry mintzberg, high performance organization, management, management development, performance, problem solving, problem solving skills, raw intelligence, robert e kelley, strategies
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Managing Key Personnel – Do What Is Inevitable – evasion and self-deception will not work
Recently I was speaking with the owner of a financial services firm. She has 15 people in her organization which is now almost 18 years old. By any measure a successful firm. She told me about one person who has … Continue reading