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Category Archives: Personal Skills
Feeling Lonely? Call a Meeting – more from the world of meetings
Recently I was talking with two clients (partners in an engineering firm) about meetings. In particular were the meetings that one of their customers was calling on short notice with no formal purpose with a cast of thousands. We were puzzling through … Continue reading
Posted in Meetings
Tagged action, actionable, best management practices, deliverables, management, meeting, People, tasks
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Do You Meet with Your Staff Regularly? – make these meetings more productive
A recent article in the New York Times business section, “You’re the Boss: the art of running a small business”, by Paul Downs, “The Comment That Changed My Business“ spoke of this owner’s experience with holding weekly meetings with his employees. … Continue reading
A Silent Client Is Not Necessarily a Happy Client
Are You Holding Silent Clients in Contempt? Do you think that a client who patiently waits for you to get work done for them without complaining is a happy client? In a world with lots of squeaky wheels and more demands than … Continue reading
Old Technology Displaces New Technology
In a recent coaching session, a long-time client expressed frustrations at keeping track of all of his day-to-day tasks, especially the little items of following through with people he had met. He felt that lots of useful new and old … Continue reading
Posted in Productivity
Tagged falling through the cracks, new technology, notebooks, palm pilot, personal management, priorities, prioritization, task list, tasks, Time
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Proven Checklist for Business Success – How Do You Put Them Into Action?
I receive a regular email titled, “Management Intelligence…… from Edward de Bono and Robert Heller”[[1]] . Their most recent email was “Management Intelligence: A proven checklist for business success”. Here is the checklist they provided: “DO YOU… IMPROVE basic, measured … Continue reading
Posted in Business structure, Change Management, Functional Skills, Operations, People, Productivity, Quality System
Tagged baldrige national quality program, business processes, customers, edward de bono, Fact-based, high performance management, high performance organization, management, overlap, performance, results, Robert Heller
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Podcast – Delegation (Outsourcing) and Keeping a Focus on Strategy and Results
Delegation and Outsourcing Share a Common Management Focus on What Needs To be Done, What Are the Results Required, and When?
Delegation (Outsourcing) and Keeping a Focus on Strategy and Results
Delegation and outsourcing share many management requirements. And they illustrate the overlap between the personal and organization spheres. Both benefit from a more nuanced use of the general management maxim, “Build on Your Strengths”. Both require a substantial understanding of what needs to be done, how it should be done, the results required, and the needed timelines. And, finally, both require ongoing management involvement to assure that those responsible for the tasks or functions, whether individuals or vendors, succeed. Continue reading
Podcast – Three Counter-Intuitive Steps to Becoming a More Effective Manager
Be a More Effective Manager – stop answering those questions, seize your time, and it’s your fault
Posted in Change Management, Integrity, Operations, People, Podcasts, Productivity, Strength
Tagged Coaching, culture, delegation, Drucker, effective manager, employee, fear, human resources, management skills, participation, People, performance, personnel, pruning, responsibility, results, strategies, Time, time management, training
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TED Talk by Tim Brown of IDEO – Why Design Is Big Again
I have not read Tim Brown’s book Change By Design, but this TED talk strikes me as very valuable in itself. I look forward to reading the book which has just been published. The focus on involving end users, rapid … Continue reading
Three Counter-Intuitive Steps to Becoming a More Effective Manager
Become a More Effective Manager – Three Counter-Intuitive Steps In the world of planning and strategy, there is a truism that too much planning, too much detail, too much analysis, leads to inaction, to a loss of opportunity. Along the … Continue reading
Posted in Change Management, Integrity, Operations, People, Productivity, Strength
Tagged Coaching, culture, delegation, Drucker, effective manager, employee, fear, human resources, management skills, participation, People, performance, personnel, pruning, responsibility, results, strategies, Time, time management, training
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