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Category Archives: People
ASAP Means “Never”
A Truly Terrible, Over Used Acronym – An Indicator of a Sloppy Culture ASAP – “as soon as possible”, this acronym has been in use for over 50 years. Its use is ubiquitous. ASAP is all too frequently slapped on to every … Continue reading
Posted in Operations, People
Tagged acronym, ASAP, culture, negotiation, priorities, prioritize, us army
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The 6 New Management Imperatives by Bruce Temkin – comments
Bruce Temkin has published a free book on his blog[[1]], The 6 New Management Imperatives – Leadership Skills for a Radically Changed Business Environment. Mr. Temkin sets out to define a “new set of skills” for managers. These are the … Continue reading
Posted in Book Reviews, Business structure, Functional Skills, Operations, People, Strategy/Planning
Tagged bruce temkin, business processes, customers, Deming, Drucker, EFQM, empowerment, high performance, high performance organization, leadership skills, management, management principles, Marketing/Sales, Productivity, senior managers, strategic plan, Toyota Production System, TPS
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Proven Checklist for Business Success – How Do You Put Them Into Action?
I receive a regular email titled, “Management Intelligence…… from Edward de Bono and Robert Heller”[[1]] . Their most recent email was “Management Intelligence: A proven checklist for business success”. Here is the checklist they provided: “DO YOU… IMPROVE basic, measured … Continue reading
Posted in Business structure, Change Management, Functional Skills, Operations, People, Productivity, Quality System
Tagged baldrige national quality program, business processes, customers, edward de bono, Fact-based, high performance management, high performance organization, management, overlap, performance, results, Robert Heller
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Podcast – Delegation (Outsourcing) and Keeping a Focus on Strategy and Results
Delegation and Outsourcing Share a Common Management Focus on What Needs To be Done, What Are the Results Required, and When?
Book Review – 12 The Elements of Great Managing and Making These Actionable
The Gallup Organization has been publishing books on management and high performance organizations regularly for quite some time. The encouraging elements in all of them are that they are based on real data from real people about real work. I … Continue reading
Posted in Book Reviews, Business structure, Functional Skills, People, Quality System
Tagged 12 The Elements of Great Managing, baldrige national quality program, EFQM, high performance organization, human resources, iso 9000 standards, James K. harter, Lean, lean principles and practices, People, Rodd Wagner, strength
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Delegation (Outsourcing) and Keeping a Focus on Strategy and Results
Delegation and outsourcing share many management requirements. And they illustrate the overlap between the personal and organization spheres. Both benefit from a more nuanced use of the general management maxim, “Build on Your Strengths”. Both require a substantial understanding of what needs to be done, how it should be done, the results required, and the needed timelines. And, finally, both require ongoing management involvement to assure that those responsible for the tasks or functions, whether individuals or vendors, succeed. Continue reading
Podcast – Three Counter-Intuitive Steps to Becoming a More Effective Manager
Be a More Effective Manager – stop answering those questions, seize your time, and it’s your fault
Posted in Change Management, Integrity, Operations, People, Podcasts, Productivity, Strength
Tagged Coaching, culture, delegation, Drucker, effective manager, employee, fear, human resources, management skills, participation, People, performance, personnel, pruning, responsibility, results, strategies, Time, time management, training
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Three Counter-Intuitive Steps to Becoming a More Effective Manager
Become a More Effective Manager – Three Counter-Intuitive Steps In the world of planning and strategy, there is a truism that too much planning, too much detail, too much analysis, leads to inaction, to a loss of opportunity. Along the … Continue reading
Posted in Change Management, Integrity, Operations, People, Productivity, Strength
Tagged Coaching, culture, delegation, Drucker, effective manager, employee, fear, human resources, management skills, participation, People, performance, personnel, pruning, responsibility, results, strategies, Time, time management, training
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Learning To Be Effective – comments on Kelley’s How To Be a Star At Work
Learning to be an effective manager is almost entirely a self-guided learning enterprise. Almost no business schools even approach the topic despite the hundreds of courses they offer on almost every functional aspect of management[[1]] No Significant Differences between Stars … Continue reading
Posted in Book Reviews, Change Management, Integrity, People, Productivity, Strength
Tagged bell labs, business problems, business schools, collective efforts, effective manager, henry mintzberg, high performance organization, management, management development, performance, problem solving, problem solving skills, raw intelligence, robert e kelley, strategies
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Managing Key Personnel – Do What Is Inevitable – evasion and self-deception will not work
Recently I was speaking with the owner of a financial services firm. She has 15 people in her organization which is now almost 18 years old. By any measure a successful firm. She told me about one person who has … Continue reading

