Book Review – 12 The Elements of Great Managing and Making These Actionable
Posted in Book Reviews, Business structure, Lean/TPS, People, Quality System on December 9th, 2009 by Mark Orton – Be the first to comment
The Gallup Organization has been publishing books on management and high performance organizations regularly for quite some time. The encouraging elements in all of them are that they are based on real data from real people about real work. I have recommended two earlier books from Gallup, Marcus Buckingham and Curt Coffman, First, Break All the Rules: What the World’s Greatest Managers Do Differently, 1st ed. (Simon & Schuster, 1999) and Marcus Buckingham and Donald O. Clifton, Now, Discover Your Strengths, 1st ed. (Free Press, 2001).
I recently read 12 The Elements of Great Managing by Rodd Wagner and James K. Harter (Gallup Press, New York 2006) another in this series. Don’t be deceived by the title, this book is really speaking from the perspective of how employees experience high-performance management. So a little translation is required to uncover the implied principles and practices of the 12 elements. Here are the twelve elements as presented in the introduction to the book[[1]] .
